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<!here> AMA in under 12 hours! Join live at 8:30am PST on Jan 8 here: https://zoom.us/j/477919024 (recording will be shared afterwards)
<!here> AMA in under 12 hours! Join live at 8:30am PST on Jan 8 here: https://zoom.us/j/477919024 (recording will be shared afterwards)
Have you considered writing another POV from John’s perspective? Would be cool to see a book about transformation around infosec / devsecops type stuff. What did John learn from the plant safety manager? What were his 1:1 conversations with Eric like?
Have you considered writing another POV from John’s perspective? Would be cool to see a book about transformation around infosec / devsecops type stuff. What did John learn from the plant safety manager? What were his 1:1 conversations with Eric like?
Apologies if this was asked already: @genek: did you yourself get one of the first Ember mugs to roll off the assembly line? 🙂
Questions for Gene: • Why is Strategic Awareness not in the 5 (or 6) ideals? The 5 ideals are quite operational in nature and surely a situational awareness should be one of the ideals (supported by 3 Horizons and Core/Context) • The learning organisation is a key element of the 3rd ideal. And very central to models like TPS. Should we make a bigger play of how to drive a learning organisation?
Questions for Gene: • Why is Strategic Awareness not in the 5 (or 6) ideals? The 5 ideals are quite operational in nature and surely a situational awareness should be one of the ideals (supported by 3 Horizons and Core/Context) • The learning organisation is a key element of the 3rd ideal. And very central to models like TPS. Should we make a bigger play of how to drive a learning organisation?
Ha, I was wondering about Sarah's background as well.....glad someone else asked this.....
Completely agree, going to DOES last year was one of the best decisions I've made. Met lots of cool folks and learned a ton.
@alexb can you post the question being answered ahead of Gene? Sometime it's hard to catch what the question was.
AMA #1 Questions: 1. Jerreck Have you considered publishing an "Oops All Crunch-berries" book where it's just Dr. Erik Reid telling the reader what to do and why? 2. Megan Have you considered publishing a 3rd POV for this timeline illustrating the perspective of business stakeholders like marketing and sales and fin - maybe a bit lighter on the tech speak? I'd love to use a book like that to help business leadership understand both the IT experience and how IT and Business can truly become strategic partners to deliver business value. 3. Roman Pickl Which educational opportunities could you recommend in the devops space(certificates, MBA, PhD)? I read about https://itrevolution.com/devops-book-review-the-high-velocity-edge-by-dr-steven-spear/ which looks promising. I already have a master in business administration and a master in software development. What could be the next step? 4. Roman Pickl In beyond the Phoenix project there is a discussion (I think it is in chapter 3) on how bottlenecks tend to shift after improvements and what to do about it (E.g. from getting environments to deployment, etc). Is there more info about this somewhere? 5. Chris Combe Loved the book, question is: how do you see enterprise architecture fitting into the context of the book. The main character / protagonist became the first distinguished engineer and the only time I observed the architects piece was on the governance side that everyone wanted stamped out. Enterprise and domain architects could add value by playing a role in the product teams and adding value upfront rather than at the end when it's too late. I'd like to see architects adding more value and getting on-board to add value. 6. Chris Combe One more: the book was very positive once the big hurdles were overcome, I worry the challenges of the transformation post initial success were glossed over (room for a third book perhaps. I'd love to see how the transformation was embedded across the wider org in more detail, in large orgs like mine we have so many IT functions which are business aligned compared to a Dev (incl. infra engineering) Vs Ops world which seems quite simple by comparison. What metrics were used for measuring value and weighted lead times etc. 7. Roman Pickl Why does it need a crisis to make change happen? to we have prepare in the underground and let it crash and burn before we can change things with support of management? This is discussed in Mark Schwartz: At a seat at the table: Transformational projects occur when the amount of debt has become too much to bear Jez humble in Q&A: https://m.youtube.com/watch?v=2zYxWEZ0gYg&t=2890 (GOTO 2015 • Why Scaling Agile Doesn't Work • Jez Humble) John Cutler: https://anchor.fm/john-cutler/episodes/Too-Busy-To-Improve-for-Roman-e2ap3i (Too Busy To Improve (for Roman) by John Cutler - 3-Minute Rambles • A podcast on Anchor) what if you sit in the phoenix project at year 2 years, and know it will take another year to crash and burn before things change? Of course there's always the option to change jobs... 8. Michele In the company where I work we are embracing both Agile and DevOps methodologies. For me both the TUP and TPP books were eye opener, helping me to realize that we IT professionals all have the same problems. Some of the team members, working in the "old way" for the last 30 years, are having really hard time embracing the change. Unfortunately they are also the resources with better product knowledge, so their input is really valuable when discussing how to bring value to our customers. In case a solution does not exist, and you have to let one or more resource go, how would you suggest to do it without spreading "fear" to the whole team? 9. Dejan Mengues I'm curious myself how to - in a more people-friendly way (read: avoiding people getting fired) - inspire the change bottom-up? Architectural Committees and groups like that are mostly (if not always) something that's enforced bottom-up, not to drive the change but to stop it before it even happens. I'm curious myself what are other people experience in going through this wall. 10. Fernando Bitti My question to you at the moment: the book says Maxine didn't check her phone during 2 entire weeks of vacations. How realistical is this in the companies you've worked in the past? Weren't employees pressured to keep an eye on the business during their PTO or didn't they check it anyway, regardless? 11 Andy Tinkham The book touches on how the QA role is changing, but then Kurt changes roles and Adam stays a minor character. I've had lots of conversations with people in QA about how the field is changing, but I'm curious to hear from across a broader range of roles. Could you say more about how you see QA evolving, please? 12. Roman Pickl I have experienced that moving from svn to git and github enabled something I did not expect at first at least not to that extent. Discoverability and fast fixes using a user friendly interface. And not so technical people now contributing via the online editor and pull requests fixing minor issues like typos and translations in seconds rather than days. Did you experience something similar? Are there other tools which revolutionized your work? (edited) 13. Rainer Hansen Hi @genek, I like the book so far. I have read only part 1 until now. However, I am a little bit surprised that Maxime seems not to try to find out more desperately what the whole project is about in the beginning. She has worked mainly with the manufacturing system and less with the retail system before so this seems to be a new area for her. If I remember correctly she spent already in the very first days a lot of time drinking coffee out of frustration. I would have expected that she would have tried more to speak with senior people in the project to find out what all is about. Any special reason for not including that in the first chapters? 14. Proctor What would be the list of books Maxine would hand off to Maia and Page (the middle school girls working in Python) or Tom after she had piqued their curiosity about Functional Programming for them to learn more at the entry level (real or even books that are missing that need to be written with what kind of content) 15. Adam Hawkins Question from my friend and I: What organization size fits the “Distinguished Engineer” role? 16. Steve Elgan Have you considered writing another POV from John’s perspective? Would be cool to see a book about transformation around infosec / devsecops type stuff. What did John learn from the plant safety manager? What were his 1:1 conversations with Eric like? 17. Ian Ceicys The Second Ideal of Focus, Flow, and Joy - Why the term "Joy"? It feels strange to use the term Joy. Joy can't be measured can it? 18. Sreeni Kotpati What other conferences do you suggest for Engineering IT leaders? 19. William Judd Gene: Did Maxine (you) get one of the first Ember mugs? 🙂 That part of her story resonated with me. Example of excited engagement. 20. Theo Studer How can you find out if there is a “Rebellion” inside your company ? If there isn’t how to start one ? 21. David Levine Gene - what is your perspective on How the Product Drive Org model applies to Infrastructure Services. Basically convincing a CTO group this product stuff applies to them and they are critical. 22. Richard Tarantino As an agile based enterprise recently acquired by a monolity/waterfall based company, how can we prevent their practices from changing (regressing) ours. Or better, changing theirs? 23. Ryan Wakefield Speaking of dashboards, I completely agree that they are fantastic, but you can easily go overboard on the amount of dashboards. How do you balance the quantity of dashboards you are showing verses the quality to not have information overload? 24. Anonymous How do you go from showing interest/getting more involve in the platform while not dropping the ball in your day-to-day feature work? 25. Steve Do you have a personal experience you can share where you decided it was better for you to move on rather than continue fighting the good fight?
AMA #1 Questions: 1. Jerreck Have you considered publishing an "Oops All Crunch-berries" book where it's just Dr. Erik Reid telling the reader what to do and why? 2. Megan Have you considered publishing a 3rd POV for this timeline illustrating the perspective of business stakeholders like marketing and sales and fin - maybe a bit lighter on the tech speak? I'd love to use a book like that to help business leadership understand both the IT experience and how IT and Business can truly become strategic partners to deliver business value. 3. Roman Pickl Which educational opportunities could you recommend in the devops space(certificates, MBA, PhD)? I read about https://itrevolution.com/devops-book-review-the-high-velocity-edge-by-dr-steven-spear/ which looks promising. I already have a master in business administration and a master in software development. What could be the next step? 4. Roman Pickl In beyond the Phoenix project there is a discussion (I think it is in chapter 3) on how bottlenecks tend to shift after improvements and what to do about it (E.g. from getting environments to deployment, etc). Is there more info about this somewhere? 5. Chris Combe Loved the book, question is: how do you see enterprise architecture fitting into the context of the book. The main character / protagonist became the first distinguished engineer and the only time I observed the architects piece was on the governance side that everyone wanted stamped out. Enterprise and domain architects could add value by playing a role in the product teams and adding value upfront rather than at the end when it's too late. I'd like to see architects adding more value and getting on-board to add value. 6. Chris Combe One more: the book was very positive once the big hurdles were overcome, I worry the challenges of the transformation post initial success were glossed over (room for a third book perhaps. I'd love to see how the transformation was embedded across the wider org in more detail, in large orgs like mine we have so many IT functions which are business aligned compared to a Dev (incl. infra engineering) Vs Ops world which seems quite simple by comparison. What metrics were used for measuring value and weighted lead times etc. 7. Roman Pickl Why does it need a crisis to make change happen? to we have prepare in the underground and let it crash and burn before we can change things with support of management? This is discussed in Mark Schwartz: At a seat at the table: Transformational projects occur when the amount of debt has become too much to bear Jez humble in Q&A: https://m.youtube.com/watch?v=2zYxWEZ0gYg&t=2890 (GOTO 2015 • Why Scaling Agile Doesn't Work • Jez Humble) John Cutler: https://anchor.fm/john-cutler/episodes/Too-Busy-To-Improve-for-Roman-e2ap3i (Too Busy To Improve (for Roman) by John Cutler - 3-Minute Rambles • A podcast on Anchor) what if you sit in the phoenix project at year 2 years, and know it will take another year to crash and burn before things change? Of course there's always the option to change jobs... 8. Michele In the company where I work we are embracing both Agile and DevOps methodologies. For me both the TUP and TPP books were eye opener, helping me to realize that we IT professionals all have the same problems. Some of the team members, working in the "old way" for the last 30 years, are having really hard time embracing the change. Unfortunately they are also the resources with better product knowledge, so their input is really valuable when discussing how to bring value to our customers. In case a solution does not exist, and you have to let one or more resource go, how would you suggest to do it without spreading "fear" to the whole team? 9. Dejan Mengues I'm curious myself how to - in a more people-friendly way (read: avoiding people getting fired) - inspire the change bottom-up? Architectural Committees and groups like that are mostly (if not always) something that's enforced bottom-up, not to drive the change but to stop it before it even happens. I'm curious myself what are other people experience in going through this wall. 10. Fernando Bitti My question to you at the moment: the book says Maxine didn't check her phone during 2 entire weeks of vacations. How realistical is this in the companies you've worked in the past? Weren't employees pressured to keep an eye on the business during their PTO or didn't they check it anyway, regardless? 11 Andy Tinkham The book touches on how the QA role is changing, but then Kurt changes roles and Adam stays a minor character. I've had lots of conversations with people in QA about how the field is changing, but I'm curious to hear from across a broader range of roles. Could you say more about how you see QA evolving, please? 12. Roman Pickl I have experienced that moving from svn to git and github enabled something I did not expect at first at least not to that extent. Discoverability and fast fixes using a user friendly interface. And not so technical people now contributing via the online editor and pull requests fixing minor issues like typos and translations in seconds rather than days. Did you experience something similar? Are there other tools which revolutionized your work? (edited) 13. Rainer Hansen Hi @genek, I like the book so far. I have read only part 1 until now. However, I am a little bit surprised that Maxime seems not to try to find out more desperately what the whole project is about in the beginning. She has worked mainly with the manufacturing system and less with the retail system before so this seems to be a new area for her. If I remember correctly she spent already in the very first days a lot of time drinking coffee out of frustration. I would have expected that she would have tried more to speak with senior people in the project to find out what all is about. Any special reason for not including that in the first chapters? 14. Proctor What would be the list of books Maxine would hand off to Maia and Page (the middle school girls working in Python) or Tom after she had piqued their curiosity about Functional Programming for them to learn more at the entry level (real or even books that are missing that need to be written with what kind of content) 15. Adam Hawkins Question from my friend and I: What organization size fits the “Distinguished Engineer” role? 16. Steve Elgan Have you considered writing another POV from John’s perspective? Would be cool to see a book about transformation around infosec / devsecops type stuff. What did John learn from the plant safety manager? What were his 1:1 conversations with Eric like? 17. Ian Ceicys The Second Ideal of Focus, Flow, and Joy - Why the term "Joy"? It feels strange to use the term Joy. Joy can't be measured can it? 18. Sreeni Kotpati What other conferences do you suggest for Engineering IT leaders? 19. William Judd Gene: Did Maxine (you) get one of the first Ember mugs? 🙂 That part of her story resonated with me. Example of excited engagement. 20. Theo Studer How can you find out if there is a “Rebellion” inside your company ? If there isn’t how to start one ? 21. David Levine Gene - what is your perspective on How the Product Drive Org model applies to Infrastructure Services. Basically convincing a CTO group this product stuff applies to them and they are critical. 22. Richard Tarantino As an agile based enterprise recently acquired by a monolity/waterfall based company, how can we prevent their practices from changing (regressing) ours. Or better, changing theirs? 23. Ryan Wakefield Speaking of dashboards, I completely agree that they are fantastic, but you can easily go overboard on the amount of dashboards. How do you balance the quantity of dashboards you are showing verses the quality to not have information overload? 24. Anonymous How do you go from showing interest/getting more involve in the platform while not dropping the ball in your day-to-day feature work? 25. Steve Do you have a personal experience you can share where you decided it was better for you to move on rather than continue fighting the good fight?
I am definitely loving the speed and the fact that I myself am not a full developer but love working on design and dipping my toes into the development aspect can understand everything being talked about. Definitely loving this session. Keep up the good work!!! 🙂 🙂 🙂
Here it is for everyone at the end of the channel: https://www.infoq.com/presentations/dashboard-culture-ibm/
Love Letter to Clojure: https://itrevolution.com/love-letter-to-clojure-part-1/
Loved every technical reference made in the book, it gave a sense of legitimacy that helped me believe the characters. Real tech and experiences are believable so kudos
I loved the uber-geeky references - made it a fun read for me personally, yet not too detailed or distracting for non-engineers who might not connect with the references.
https://www.ted.com/talks/mihaly_csikszentmihalyi_flow_the_secret_to_happiness?language=en
Previous year's presentation with leadership: https://www.youtube.com/watch?v=oOjdXeGp44E&t=150s
@alexb did you catch the name/company Gene just mentioned from the scaled agile summit regarding transforming the mothership?
@alexb did you catch the name/company Gene just mentioned from the scaled agile summit regarding transforming the mothership?
Burnout? I always feel rejuvinated and inspired after attending DOES - commiserating really helps me see different perspectives and go back to work refreshed!
For those asking about burnout or seeking answers, I listen to this podcast by Ken Coleman and find it quite helpful personally. I've queued up a particular segment on burnout that I share with people who ask about it! https://overcast.fm/+J6Gc6V_0c/17:56
Thanks! This was awesome. Learned a lot and will need to watch the replay again 🙂
Thank you @genek - really fun AMA. 90 mins flew by - great questions by all that submitted. Thanks @alexb for moderating and adding links being discussed in real time
Thank you @genek - really fun AMA. 90 mins flew by - great questions by all that submitted. Thanks @alexb for moderating and adding links being discussed in real time
Perhaps an observation, but I'll try to turn it into a question as well: much of what I read in both TPP and TUP, as well as DORA/IT Revolution publications does not explicitly address team structure, at least not in the explicit way that Project to Product, Team Topologies, etc., does. In my experience, that allows many engineering leaders who express love for DevOps but still adhere to matrix org structures believe that org structure is not a contributor to team/org success. I had lunch with a VP today who said as much, i.e., a matrix org in which dev managers allocate team members to different projects is as effective as a dedicated, autonomous product team org. I would love to see concepts from, e.g., Project to Product and Team Topologies be made more explicit in DORA/IT Revolution publications. Does @genek have an opinion on this?
Perhaps an observation, but I'll try to turn it into a question as well: much of what I read in both TPP and TUP, as well as DORA/IT Revolution publications does not explicitly address team structure, at least not in the explicit way that Project to Product, Team Topologies, etc., does. In my experience, that allows many engineering leaders who express love for DevOps but still adhere to matrix org structures believe that org structure is not a contributor to team/org success. I had lunch with a VP today who said as much, i.e., a matrix org in which dev managers allocate team members to different projects is as effective as a dedicated, autonomous product team org. I would love to see concepts from, e.g., Project to Product and Team Topologies be made more explicit in DORA/IT Revolution publications. Does @genek have an opinion on this?
@alexb Is it possible to put the AMA calls on an ICAL so we can subscribe to it and get notified in our calendars when the call starts? I missed today's session because of conflicting meetings 😿
@alexb Is it possible to put the AMA calls on an ICAL so we can subscribe to it and get notified in our calendars when the call starts? I missed today's session because of conflicting meetings 😿